Choosing a cancellation policy

Under Payment and policy, "Your policy for the rest" is where you choose a policy for the money guests pay you, or write your own. Guests see it on your retreat page before they book, as yours. You apply it, and you refund under it.

Here is what each one tells guests:

• Flexible: Cancel up to the day before the retreat and the host refunds what you paid them. On the day it starts, the host gives no refund. A friendly choice for most retreats.
• Moderate: Cancel 30 or more days before the retreat and the host refunds what you paid them. In the last 29 days, the host gives no refund. Often used for retreats of $250 a spot or more.
• Firm: The host doesn't refund what you paid them. You can give your spot to someone else by changing the name on your booking. Tip: often used for shorter retreats, around $100 a spot, but you can choose it at any price.

Our own refunds are only the deposit. A guest gets it back if they cancel within 72 hours of booking. If they book close to the retreat, this time is shorter: it ends at the end of the day before the retreat starts. They also get it back if you cancel the retreat, or move it and they choose a refund.

Each booking keeps the policy it was made under, even if you change the policy later.