Help for hosts
Guests pay you the rest directly, so there's nothing to wait for from us after your retreat.
A guest may be unhappy with how the retreat went, such as the venue, the food, the teaching or the schedule. That's between you and the guest. We don't step in or decide who is right.
We refund a guest's deposit only in their free cancellation period, or in full if you cancel the retreat or it doesn't go ahead. You can still choose to refund a guest yourself.
If a guest disputes their deposit with their bank, we answer it, and the dispute fee is ours. If the guest wins, we cancel the booking and tell you. A dispute about money paid to you is between you, the guest and the guest's bank.
Go to your retreatsStill need help?Contact us