Help for guests
The deposit is part of the price, not extra. You pay it to us when you book, and it confirms your spot. You pay the rest to the host directly.
Pay the host the rest only the way your confirmation and booking page show, by the date they show. Keep your receipt from the host.
Your confirmation email and your booking page show how much and when it's due. They also show the host's instructions for paying.
Pay only the way your booking page shows. A host may not add a fee for paying their way, or ask for gift cards or a wire to someone else.
If a host asks for this, tell us through Contact us, with your booking reference.
If the rest is due before the retreat, we usually email you a reminder 7 days before. The host can turn this off. If you've already paid the host, you can ignore it.
If you don't pay the host by the due date, the host can cancel your booking. Your deposit is then refunded only inside your free cancellation period.
You can cancel for free for 72 hours after you book, and we refund your deposit. If you book close to the retreat, this time is shorter: it ends at the end of the day before the retreat starts. After that, the deposit is not refundable.
We don't collect the rest and we can't see whether you've paid it. If you have a question about it, ask the host.
Still need help?Contact us